SOS NEMO
Smart communication for hospitals
Emergencies and crisis events
Adverse events
Workplace injuries
Transport dispatch
SOS NEMO is the software brain of a smart hospital, collecting data from different sources, devices and technologies. It evaluates and presents that data clearly. Configurable procedures and scenarios enable it to respond automaticallyto recorded states and events. It is an efficient tool for rapidly alerting or calling in healthcare staff.
The system provides online access to information in one place and greatly simplifies communication within and outside the hospital. It provides management with decision-making information and helps healthcare staff handle regular administrative tasks.
SOS NEMO provides a tool for rapid information sharing within hospitals, communication between service and security teams, medical transport dispatch and more. Everything is available online, 24/7.
You pay only for the modules you need.
SOS NEMO modules
Emergency management
✓ emergencies and crisis events
✓ adverse events
✓ workplace injuries
✓ transport dispatch events
✓ activation of emergency and mass-casualty plans
✓ event scheduling, such as planned utility outages
✓ overviews, statistics and charts
✓ reduced circulation of paper documents
Internal audits
✓ planning and conducting internal audits
✓ preparing audit questions
✓ preparing audit questionnaires and checklists
✓ recording nonconformities and corrective actions
✓ deadline reminders
✓ overviews, statistics and charts
✓ basic analysis
Complaints and satisfaction
✓ receiving complaints on paper or electronically
✓ entering satisfaction questionnaires
✓ sharing complaints across management and departments
✓ attaching documents, photos and other files
✓ tracking deadlines and sending automatic reminders
✓ preparing complaint responses using templates
✓ initiating, monitoring and evaluating corrective actions
✓ summary overviews, statistics and charts
✓ basic analysis
Checks and inspections
✓ scheduling checks and inspections
✓ automatic deadline reminders
✓ individual categories
✓ retaining inspection records
✓ attaching documents, photos and other files
✓ direct contact with external suppliers and contractors
GDPR management
✓ categorising personal data and data subjects
✓ recording data controllers and processors
✓ recording laws, standards and guidelines
✓ recording processes, operations and documents
✓ identifying, analysing and assessing data processing risks
✓ reporting and handling data processing security incidents
✓ templates for notifying data subjects or the supervisory authority
✓ initiating, monitoring and evaluating corrective actions
✓ summary overviews, statistics and charts
Notifications by SMS and voice calls
SOS Nemo’s basic functions notify people by email or push notifications to the smartphone and tablet application. SMS notifications require an additional hardware GSM module and/or an application SMS gateway, usually an internet service that passes messages directly from SOS Nemo to mobile operators for sending. Messages can be sent using either technology or combinations of both.
SOS NEMO mobile application
The app for smartphones and tablets running Android 10 or later and iOS 17 or later extends access to SOS NEMO. It is not designed to provide every system function, partly to limit the potential exposure of personal and other sensitive data. Instead, it focuses on functions and information relevant to the signed-in user. It also offers the popular SOS button for quickly reporting an event.
- Receiving system notifications
- Reporting all types of events
- Overview of reported and recorded events (Noticeboard)
- Overview of assigned tasks and the ability to respond, for example to corrective actions
